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Marketing & measurement

CAC

Customer acquisition cost: the relevant acquisition costs divided by new customers in a defined scope.

In everyday use

A team compares its sales and marketing cost with new customers acquired in the period.

What to keep in mind

Specify included costs and timing; it is not automatically the same as ad CPA.

Also searched as: customer acquisition cost

Further reading

Original explanation and example by Perspectism. Further reading may cover the wider subject, rather than this exact wording. Edition updated 7 October 2026.

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